Despite following all their rules, I had fast withdrawal of €850 unfairly withheld without clear justification. Do not risk your money pan this platform without thoroughly considering the risks. There are better, more trustworthy casinos out there that respect their players.Stay safe and always do your research before committing your funds.
The Complaints Team had advised the player that withdrawals might take some time to process and suggested waiting for at least czternaście days before submitting a complaint. Unfortunately, due owo the player’s lack of response owo the team’s inquiries, the complaint could not be investigated further and was subsequently rejected. The player from Sweden had attempted jest to www.hellspinapp-bonus.com deposit trzydziestu euros into her internetowego casino account, but the funds never appeared.
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The complaint has been reopened after we were contacted aby the player. We received information from the casino that the player mistook the casino for another. Later, the complaint was rejected again due to the player’s unresponsiveness.
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- Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service.
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He had been promised a refund aby the casino, which państwa delayed. The player from Austria has been waiting for a withdrawal for less than two weeks. The player later confirmed that the withdrawal państwa processed successfully, therefore we marked this complaint as resolved. The player from Greece requested a withdrawal, but it has not been processed yet.
Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account. The player admitted his małżonek had her own account in the casino. Since they used each other’s devices and payment methods several times, we had to reject the complaint. Despite providing screenshots of the verification confirmation, the casino is uncooperative. The player from Canada had complained about the casino not paying out his winnings from roulette. Despite having raised the issue multiple times, the casino maintained there was istotnie irregularity and did not resolve the kłopot.
- Even after approving the withdrawal and saying it would take 5 days, the money was in my account in dwa.
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Beginning with the initial deposit, it państwa simple jest to use and everything went without a hitch. I had a good run, played a couple different slots, and took out $140. I had istotnie trouble moving between games, and the mobile site is quick and reliable. In the “Fast Games” section, you’ll see all the instant games perfect for quick, luck-based entertainment.
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- We received information from the casino that the player mistook the casino for another.
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The player reported that the casino had refused owo accept his documents and cancelled his withdrawal. Frustrated with the situation, the player decided to wager his winnings and requested owo close the complaint. As a result, we had closed the complaint due jest to the player’s decision to use his winnings, thus ending the withdrawal process. The player from Greece faced repeated issues with withdrawing money from the casino due to constant requests for verification documents. Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of communication from the player.
An initiative we launched with the goal jest to create a global self-exclusion system, which will allow vulnerable players owo block their access jest to all online gambling opportunities. When he tried jest to use it a month later, the casino informed him that the premia has expired. We decided owo reject this complaint because we couldn’t force the casino jest to return an expired bonus and the player had more than enough time to play with it. The player from Australia has not passed the verification process. We were forced to reject this complaint because the player provided edited documents. The player struggles to withdraw his balance due ongoing verification.
This resource is packed with solutions jest to users’ issues mężczyzna the platform. One thing owo note is that HellSpin doesn’t categorise these table games separately. To find your desired game, you’ll have to do odwiedzenia a bit of a hunt, searching manually.